POS & Omnichannel Integration

Unifying online and offline customer data for seamless customer experience

Choosing Not to Store Customer Data Internally

Design philosophy of storing customer data in Shopify from security and operational cost perspectives

customer dataShopifysecuritydesign philosophy

Customer Sync Flow from Headless Site to POS

Architecture for automatic customer data synchronization between online store and POS system

POS integrationcustomer syncSmaregiautomation

How POS Point Retrieval Works from Login

Architecture for real-time retrieval and display of POS point balance in online store

point retrievalreal-timeomnichannelbalance

Workaround for Missing Point Functionality in Shopify

Mechanism to convert POS points to Shopify coupons for online use

pointscouponconversionShopify

How to Match Online and Offline Customers

Mechanism to identify and integrate customers registered separately in Shopify and POS as the same person

customer integrationmatchingonline offlineidentity resolution